Returns & Refunds
30-Day Comfort Guarantee - No Questions Asked
30-Day Comfort Guarantee
If your pet doesn't love their new bed, return it within 30 days for a full refund
Return Policy
Full Refund Within 30 Days
Not completely satisfied? Return your purchase within 30 days of delivery for a full refund, no questions asked.
Free Return Shipping
We provide prepaid return shipping labels for all US returns. No hidden fees.
Easy Process
Simply contact our customer support team and we'll handle the rest. No complicated forms.
What Can Be Returned?
- Any dog bed purchased from our website
- Used or unused items (we understand pets need to try before they commit!)
- Items in original packaging or any condition
How to Return
Contact Us
Email us at support@dogbedhome.com with your order number and reason for return
Receive Label
We'll email you a prepaid return shipping label within 24 hours
Ship It Back
Pack the item, attach the label, and drop it off at any shipping location
Get Refunded
Once we receive your return, we'll process your refund within 3-5 business days
Important Notes
- •Refunds are issued to the original payment method
- •Original shipping costs are non-refundable unless the return is due to our error
- •For damaged or defective items, contact us immediately for expedited resolution
- •Returns postmarked after 30 days may be eligible for store credit instead of refund
Exchanges
Need a different size or color? We handle exchanges as a return + new purchase for faster processing.
Simply return your original item following the process above, and place a new order for the item you'd prefer. This ensures you get your replacement as quickly as possible.